Dill Seed

Jul 08 2010

Breville JE95XL Two-Speed Juice Fountain Plus

5 responses so far

5 Responses to “Breville JE95XL Two-Speed Juice Fountain Plus”

1. # R. Reglion 07 Mar 2010 at 5:59 am

   Well it looks nice an all that but when we tried to turn it on nothing happened. I don’t know why. They are sending us another one, they said. We will see. Really annoying.
   Rating: 1 / 5

2. # Daniel Liuon 07 Mar 2010 at 7:53 am

   Bought it due to high recommendation. After using twice, the juicer is out of order. Very disappointed.
   Rating: 2 / 5

3. # P. Leeon 07 Mar 2010 at 10:00 am

   Here is my purchase history: I bought the new version of the Breville, only to be sent the old version…I contacted amazon and the customer rep quickly sent me the new version (the 2-speed model) and I returned the old one.

   I then bought my father one, and he left it unopened for awhile. When he decided to finally use the juicer, he realized it was dead upon arrival. I contacted customer service again, letting them know that Breville customer service was impossible to get through, let alone get a response…so amazon’s customer rep Rebecca decided to send us out a new one…The strange thing is that I was sent two different emails with 2 different replacement orders. However, when both boxes arrived, one contained the Breville juicer replacement, the other was a Rival skillet!!! I contacted cust. service and again, got Rebecca, who deducted that she must have mistakenly clicked the “reorder/replacement” button twice, but that amazon.com sent me one replacement and an incorrect item–the Rival skillet rather than the “2nd replacement”. She gave me clear instructions on how to return both the original broken Breville juicer and the Rival skillet so that I won’t be mistakenly charged for the 2 “replacement orders.” Of course, I quickly returned both to ensure that this won’t happen…

   This whole process was a nightmare and you would think that someone like me who experienced this would vow never to shop at an on-line store that makes these kinds of mistakes…But the truth is that amazon.com’s customer service is so excellent that I would risk shopping here more so than other on-line places…Here’s to excellent amazon customer service, but an OK juicer…I’ve read the reviews on here and it seems like I’m not the only one experiencing break-downs of this machine…Perhaps the older version was a more stable one?
   Rating: 3 / 5

4. # cKsGon 07 Mar 2010 at 11:08 am

   I recently bought this juicer and have loved it so far.

   I have used it to juice oranges and apples (not a big veggie juice fan) and they have been great! The pulp is extremely dry and the cleaning is easy.
   
   Although i hate not being able to use pulp ( still have to use them for a recipe)
   Rating: 5 / 5

5. # E. Adattoon 07 Mar 2010 at 11:18 am

   This is the worst item I ever bought on line
   
   When I first bought it, it worked fine,
   
   Than out of know were it stoped working.
   
   All of the reviews I read said that problem
   
   had happened to them. Well it happened to me
   
   Don’t waste your money
   Rating: 1 / 5

Leave a Reply

Name (required)

Mail (hidden) (required)

Website